Terms of Service - Orange Link Marketing B.V.

Effective Date: July 17, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the "Terms") govern the access to and use of the services provided by Orange Link Marketing B.V., a company established in the Netherlands with its registered office at Keizersgracht 555, 1017 DR Amsterdam, Netherlands (the "Company", "we", "us", or "our").

By engaging our services, entering into a proposal, statement of work, order form, or other service agreement, or otherwise using any services offered by Orange Link Marketing B.V., the client or user (the "Client", "you", or "your") acknowledges that they have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all partnership-marketing services provided by Orange Link Marketing B.V., including but not limited to partnership strategy development, affiliate and referral program management, brand collaboration campaigns, sponsorship outreach and negotiation, partner onboarding and relationship management, co-marketing campaign planning, and performance tracking and reporting.

2. Scope of Services

Orange Link Marketing B.V. provides partnership-marketing services tailored to the Client's business needs. The exact scope, deliverables, milestones, timelines, and fees will be described in one or more separate proposals, quotations, statements of work, order forms, or service agreements. In the absence of such written agreement, the Company shall have no obligation to provide services beyond the general descriptions in this document.

Services may include, without limitation:

The Company may use subcontractors, independent contractors, consultants, software tools, and third-party platforms to perform services, provided that the Company remains responsible for the overall coordination of its contractual obligations unless otherwise agreed in writing.

Any estimated timelines or performance projections are provided for planning purposes only and do not constitute a guarantee of results, partner acquisition, revenue, conversion rates, media coverage, sponsorship acceptance, or any other outcome.

3. User Obligations and Responsibilities

The Client agrees to:

The Client acknowledges that the success of partnership-marketing activities may depend on third parties, market conditions, partner decisions, platform policies, and factors outside the Company's control. The Client remains solely responsible for its business decisions, product and service claims, and commercial promises made to partners, affiliates, sponsors, or end users.

The Company may suspend or terminate services if the Client fails to fulfill its obligations, provides false or incomplete information, or engages in conduct that materially impairs the Company's ability to perform the services.

4. Payment Terms and Conditions

Fees for services will be set out in the relevant proposal, statement of work, or invoice. Unless otherwise agreed in writing:

Any additional work outside the agreed scope, including expedited work, revisions beyond agreed limits, extra meetings, strategic pivots, or additional reporting, may be charged at the Company's then-current rates or as otherwise agreed.

Expenses incurred on behalf of the Client, including reasonable travel, software, media, third-party tools, event costs, or out-of-pocket costs, will be invoiced separately if pre-approved by the Client or otherwise agreed in the relevant service agreement.

5. Cancellation and Refund Policy

Either party may terminate a service arrangement in accordance with the termination terms set out in the applicable proposal, statement of work, or service agreement. If no specific termination period is agreed, either party may terminate ongoing services by providing thirty (30) days' written notice.

Unless otherwise required by mandatory law or expressly stated in a signed agreement, all fees paid are non-refundable, including retainers, deposits, setup fees, strategy fees, and fees for work already performed or resources already committed.

If the Client cancels a project or terminates services before completion, the Client remains responsible for payment of all services rendered, work in progress, committed third-party costs, and any non-cancellable obligations incurred by the Company on the Client's behalf.

Refunds, if any, are granted solely at the Company's discretion or where required by mandatory law. Refund requests must be submitted in writing to [email protected] and include sufficient detail to assess the request.

6. Liability Limitations

To the fullest extent permitted by applicable law, Orange Link Marketing B.V. shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profit, loss of revenue, loss of goodwill, loss of data, or business interruption, arising out of or in connection with the services or these Terms, even if advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the Company's aggregate liability arising from or relating to any claim under these Terms shall be limited to the total fees actually paid by the Client to the Company for the specific services giving rise to the claim during the three (3) months preceding the event giving rise to the liability, or such other amount as may be required under mandatory law.

The Company is not responsible for:

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, or any other liability that may not legally be limited.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all pre-existing intellectual property, including methodologies, templates, frameworks, processes, know-how, tools, software configurations, and working methods used by Orange Link Marketing B.V., remain the exclusive property of the Company or its licensors.

Upon full payment of all undisputed fees, the Client will receive a non-exclusive, non-transferable right to use deliverables specifically created for the Client under the applicable agreement for its internal business purposes, unless the relevant agreement states otherwise. Any third-party intellectual property incorporated into deliverables remains subject to the rights and restrictions of the relevant owner or licensor.

The Client represents and warrants that it owns or has obtained all necessary rights to provide the materials it submits to the Company and that such materials do not infringe the rights of any third party.

The Company may, unless otherwise agreed in writing, use the Client's name, logo, and a general description of the work performed in anonymized or publicly available case studies, portfolio materials, or marketing references, provided that no confidential information is disclosed and any legally required consents have been obtained.

8. Data Protection and Privacy

The Company will process personal data in connection with the services in accordance with applicable data protection laws and, where relevant, any separate data processing agreement between the parties.

The Client is responsible for ensuring that it has a lawful basis for sharing personal data with the Company and for providing any notices or obtaining any consents required from data subjects.

Depending on the service arrangement, the Company may act as an independent controller, joint controller, or processor. The parties shall cooperate in good faith to determine the applicable role and implement appropriate contractual safeguards where required.

We will take commercially reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we do not guarantee absolute security.

For privacy-related inquiries, please contact us at [email protected]. Additional privacy information may be provided in a separate privacy notice or data processing agreement.

9. Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under these Terms to the extent caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, war, terrorism, civil unrest, labor disputes, epidemics, pandemics, governmental actions, power failures, internet or telecommunications outages, platform disruptions, supply chain failures, or third-party service interruptions.

If a force majeure event continues for an extended period and materially affects the performance of services, either party may discuss in good faith the suspension, modification, or termination of the affected services.

10. Changes to Terms

The Company may update or modify these Terms from time to time to reflect changes in law, business practices, services, or operational requirements. The updated Terms will become effective upon publication or on a later date specified by the Company.

Where required by law or where the changes are material, the Company will provide reasonable notice to the Client. Continued use of the services after the effective date of the revised Terms constitutes acceptance of the updated Terms.

If the Client does not agree to the revised Terms, the Client must cease using the services and may terminate any ongoing service arrangement in accordance with the applicable termination provisions.

11. Applicable Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, including non-contractual disputes or claims, shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles, unless mandatory law provides otherwise.

Any dispute arising out of or relating to these Terms shall be submitted to the competent courts of Amsterdam, the Netherlands, unless mandatory law requires a different forum.

12. Contact Information

If you have any questions, notices, complaints, or requests regarding these Terms or our services, please contact:

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms.

The remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall, to the extent permitted by law, be replaced by a valid provision that most closely reflects the original intent of the parties.

By engaging the services of Orange Link Marketing B.V., the Client confirms that it has read and understood these Terms of Service and agrees to be bound by them.

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